Shipping and Return

(1) Returns and Refunds

Return Policy: We allow for the return or replacement of any defective product within 60 days from the date of purchase.

Refund Policy: If a customer requests a refund, the money for the requested transaction is refunded back to the customer. You have 60 Days from the date of purchase to return the product to receive your refund. Any return received after the 60 Days period will not be processed. If a customer requests a refund, the money for the requested transaction is refunded back to the customer, only after the DVD has been returned to the warehouse, at the following address:

FT Fulfillment
3202 N. Kenmore St.
South Bend, IN 46628

100% money back guarantee covers price of product only. 100% money back guarantee does not cover shipping and handling fee due to the fact that the customer made the decision to try product, therefore the customer accepts to pay the fee to ship the product.

Monthly Subscriptions: If customers request a cancellation for their recurring billing product no future rebills will be charged to their account. You have 30 Days from the date of the original purchase to request a free cancellation for your monthly subscription. Any refund request after the 30 DAY time limit will not be processed. You may cancel at any time after the initial 30 Days have passed, but no refund will be processed.

If customers request a cancellation for their recurring billing product no future rebills will be charged to their account.

(2) Shipping information:

DVDs will be sent via UPS or USPS for USA orders through Forward Transit. Orders will arrive in 4-8 days from the date of shipping.

For international orders, products can take 7 to 14 days to arrive depending on the destination.